Customer Care

Parts
Obtaining Parts Price Quotes - Call or email the parts representative at one of our locations and a representative will respond in a timely manner.


Branch  Parts Contact Phone
Albany, NY Jim Chamberlan 518-459-1710
Dedham, MA Dave Morrison 781-329-1750
Scarborough, ME Gary Fortier 207-883-8155
Springfield, MA Dan Leigh 413-737-2569
Syracuse, NY Bob Meyer 315-437-2751
Buffalo, NY Rich Micholas  716-829-1700

 

Find Available Cummins Parts - To access the Cummins parts catalogs you will need to have a QuickServe Online account.


Service
Cummins QuickServe - Want to know how long will it take before someone can look at your vehicle? With Cummins QuickServe, qualifying in-shop repairs with a standard repair time of four hours or less will be completed the same business day.
Towing Services - We work with local tow truck services and can arrange for any necessary towing of your vehicle.
QuickServe Online - Find service and parts related topics for your engine, with an online QuickServe account.

General
Locations, Hours of Operation, Driving Directions, Personnel -  Cummins Northeast has 6 locations to serve you.
Access Your Cummins Account - To obtain accest to your Cummins Northeast account records you can sign up for an online account. This will provide you acces to your purchase statements and invoices.